Podcasts

Welcome to dgenious: "Let's talk retail" the podcast that shares advice and best practices from retail and franchising players.  Each episode is a conversation with an inspiring person who has succeeded in taking their business to the next level or with an expert in one of the key areas of modern retail.

  • Have you launched a retail chain?
  • Are you a franchisor or franchisee?
  • You have a position of responsibility in a major retailer in its sector?
But above all, you have a modern retail vision, and you are not afraid of new ideas?  This podcast is for you!

"Let's talk retail" with Gaëlle Helsmoortel.

I'm Gaëlle Helsmoortel, CEO of dgenious. I work every day with my teams to enable retailers to boost their performance through quick and easy access to their data.

With Let's talk retail, I welcome my guests around specific and varied themes that will offer you the opportunity to take action in your own business immediately.

Featured podcasts:

Corinne Dumont

#11 – Growing your chain stores through the integration of external investors: a fatality? , with Corinne Dumont

In this episode #11, I have the chance to discuss with Corinne Dumont a subject that is not obvious and that we don't necessarily dare to talk about: the integration of external investors to ensure the growth of one's business!"
Listen now
Sébastien Chapalain

#12 – Does less predictable consumer behaviour impact the operational reality of a restaurant chain? , with Sébastien Chapalain

An analysis of our customers has shown that consumer behaviour is becoming less and less predictable. Various factors are behind this trend, such as the Covid crisis... But not only that!
Listen now
Didier Depreay

#13 – What are the main trends in franchising for 2022? , with Didier Depreay

In this episode, you will hear Didier Depreay: chairman of the European Franchise Federation since 2018.
Listen now

Inès Dehaybe

The Faktory
The subject is very interesting and the podcast very pleasant to listen to

Jonathan Bayens

Hub Brussels
I enjoy listening to your podcasts. They are fun and informative.

Last podcasts:

Didier Depreay

#13 – What are the main trends in franchising for 2022? , with Didier Depreay

In this episode, you will hear Didier Depreay: chairman of the European Franchise Federation since 2018.

Listen now
Sébastien Chapalain

#12 – Does less predictable consumer behaviour impact the operational reality of a restaurant chain? , with Sébastien Chapalain

An analysis of our customers has shown that consumer behaviour is becoming less and less predictable. Various factors are behind this trend, such as the Covid crisis... But not only that!

Listen now
Corinne Dumont

#11 – Growing your chain stores through the integration of external investors: a fatality? , with Corinne Dumont

In this episode #11, I have the chance to discuss with Corinne Dumont a subject that is not obvious and that we don't necessarily dare to talk about: the integration of external investors to ensure the growth of one's business!"

Listen now
Serge Ernst

#10 – How to successfully collaborate between IT and business departments in your retail chain? , with Serge Ernst

Until now, I have mainly invited and discussed with retail experts, such as marketers, salespeople, CEOs... I was particularly keen to hear an IT expert's voice, expertise, and opinion this time!

Listen now
Olivier Olbrechts

#9 – How do you start a chain of shops from scratch? , with Olivier Olbrechts

There was no better guest than Olivier Olbrechts to address this topic.Founder and director of the Mister Genius company since February 2005, he has set up several physical shops in Belgium and offers remote assistance to individuals and companies.

Listen now
Julie Saverys

#8 – How to make your physical POS network coexist with your e-commerce? , with Julie Saverys

☕️ Coffee and success stories lovers, this podcast is for you! For this episode 8, we're going to dive into the world of the coffee brand Nespresso to learn more about: "How to make your physical POS network coexist with your e-commerce?"

Listen now
Gaëlle Helsmoortel

Review#1 : Why is the digitization of your entire network fundamental? , with Gaëlle Helsmoortel

For this episode number 7, I offer you a slightly different format. This time, I am alone behind the microphone to share with you a review of the previous six episodes.

Listen now
Alexis Descampe

#6 – As a niche retailer, how to succeed in the food retail sector? , with Alexis Descampe

Eating well and fairly: this is the credo that Alexis Descampe, co-founder and CEO at färm.coop, proposes to us!

Listen now
Salvatore Iannello

#5 – How to turn your brand into a sustainable and profitable business? , with Salvatore Iannello

In this fifth episode, my guest is a passionate entrepreneur committed to making our world more sustainable and ethical.

Listen now

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